Contact General Mills Consumer Services

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By Telephone:	Please call us at 1-800-767-5350 between (9:00 a.m. - 7:00 p.m. ET, weekdays)
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	General Mills Canada Corp 5825 Explorer Drive Mississauga, ON L4W 5P6

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All food products have an established length of time they may be stored; after the Better if Used By date has passed, product flavor, texture, and performance all may be affected.


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Our policy on suggestions and idea submissions All comments, suggestions, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to General Mills by this site or in response to solicitations in this site shall be deemed and shall remain the property of General Mills. You understand and acknowledge that General Mills has both internal resources and other external resources which may have developed or may in the future develop ideas identical to or similar to the suggestion or comments to suggestions and that General Mills is only willing to consider the suggestion on these terms. That, in any event, any suggestion is not submitted in confidence and General Mills assumes no obligation express or applied by considering it. Without limitation, General Mills shall exclusively own all now known or hereafter existing rights to the suggestions of every kind and nature throughout the Universe and shall be entitled to unrestricted use of the comments for any purpose whatsoever, commercial or otherwise without compensation to the provider of the suggestions.

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Ask Us
If you can’t find what you’re looking for or if you’d like to send us your comments or opinions, please follow this link to the Main Contact Page and use our email form. We will respond to your email as quickly as possible.
Frequently Asked Questions:
Where are you located and how can I contact you? Will General Mills make a product or financial donation to my organization? I can't find a particular General Mills cereal in my local grocery store. Can I buy it from you? Where can I buy Total brand cereal? I am trying to avoid nuts, peanuts and other allergens. Does your refrigerated dough product contain these ingredients? Q: Where are you located and how can I contact you? A: General Mills world headquarters is located in Minneapolis, Minnesota. However, we have plants, mills and regional offices throughout the country and around the world. Our Canadian headquarters are located in Mississauga, Ontario. For non-Canadian products you can call General Mills at 763-764-7600. If you prefer to write a letter, please send it to: General Mills P.O. Box 1113 Minneapolis, MN 55440 If you have questions or complaints about a specific product, please contact consumer services at 1-800-328-1144 (7:30 a.m. - 5:30 p.m. CT, weekdays). For Canadian Products you can call General Mills Canada Corporation at 905-212-4000. If you prefer to write a letter, please send it to: General Mills Canada Corporation Attn: Consumer Services 5825 Explorer Drive Mississauga, ON L4W 5P6 If you have questions or complaints about a specific Canadian product, please contact Consumer Services at 1-800-479-8505 (9:00 a.m. - 7:00 p.m. EST, weekdays). return to top Q: Will General Mills make a product or financial donation to my organization? A: General Mills does not provide one-time gifts of products or financial support for individual events. We seek to excel in the area of community service, just as we do in our business activities. We wish we could fulfill all of the requests we receive from many worthwhile organizations, but the volume of the requests makes it impossible. To better meet the needs of as many people as possible, we made a decision to channel our food contributions through an excellent organization called Second Harvest. We donate over 10 million pounds of our products annually to this national food bank and to relief efforts. General Mills channels its philanthropic dollars through the General Mills Foundation, a 40-year-old national leader in corporate giving and community service. Last year, the General Mills Foundation provided more than $20 million in grants and contributions to non-profit agencies throughout the United States, primarily in communities where General Mills has facilities. The Foundation's activities focus on strengthening families and developing children and youth; helping economically disadvantaged individuals attain educational and economic goals; reducing poverty; and supporting cultural enrichment within communities. return to top Q: I can't find a particular General Mills cereal in my local grocery store. Can I buy it from you? A: If it were up to General Mills, every grocery store would carry our full line of cereals and other products. General Mills Canada does not sell directly to consumers. We recommend you request your favorite cereal products from your local retailer. return to top Q: Where can I buy Total brand cereal? A: Total brand cereal is not available in Canada. return to top Q: I am trying to avoid nuts, peanuts and other allergens. Does your refrigerated dough product contain these ingredients? A: General Mills Canada recognizes how difficult it can be to live with food allergies. Our policy is to list the following allergens and sensitizing agents in the ingredients list of any product which contains: peanuts tree nuts crustacean (shrimp, prawns, crab, lobster, crayfish) fish egg and egg products milk and milk products wheat and related grains mollusks (clams, oysters, scallops) seeds (sesame, sunflower) cottonseed flower soybean and soy products sulfites (sodium bisulfite & sulfur dioxide) tartrazine (Yellow Dye #5) monosodium glutamate When present, these ingredients are listed in the ingredients list by source. General Mills may also highlight the presence of allergens in a "contains" or "may contain" statement immediately below the ingredients list. return to top


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Contact General Mills Consumer Services

Ask Us

Q: Where are you located and how can I contact you?

Q: Will General Mills make a product or financial donation to my organization?

Q: I can't find a particular General Mills cereal in my local grocery store. Can I buy it from you?

Q: Where can I buy Total brand cereal?

Q: I am trying to avoid nuts, peanuts and other allergens. Does your refrigerated dough product contain these ingredients?

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